Download your Documents

Your Policy Wording outlines all the key information about your insurance cover. It is important to read this document carefully before you travel and make sure that you understand what is and is not covered, as well as what to do if your health changes or you need to make a claim.

For policies purchased on or after July 9th 2015

Policy Wording

 

For policies purchased before July 9th 2015

Policy Wording 

If you have any questions or queries about your policy, you can call our friendly Customer Service team on: 0333 006 3212
(Monday to Friday 9am - 5pm, Saturday 9am - 1pm) and they'll be happy to help.

Cigna travel insurance facilities UK general ASTRENSKA ERV

Cigna

For policies purchased on or after April 5th 2016

For policies purchased between October 26th 2015 and April 4th 2016

For policies purchased between July 9th 2015 and October 25th 2015

For policies purchased before July 9th 2015

To download and view a policy document simply right click the link and select "Save Target As..." and save the document to your desktop. You will need Adobe PDF reader to view the document, if you don't have a copy, you can download it free from the Adobe website.

Travel Insurance Facilities Group

For policies purchased on or after April 5th 2016

For policies purchased between October 26th 2015 and April 4th 2016

For policies purchased between July 9th 2015 and October 25th 2015

For policies purchased before July 9th 2015

To download and view a policy document simply right click the link and select "Save Target As..." and save the document to your desktop. You will need Adobe PDF reader to view the document, if you don't have a copy, you can download it free from the Adobe website.

UK General Insurance

For policies purchased on or after March 1st 2017

For policies purchased on or after April 5th 2016 and February 28th 2017

For policies purchased on or after March 1st 2016 and April 4th 2016

For policies purchased between October 26th 2015 and February 29th 2016

For policies purchased between July 9th 2015 and October 25th 2015

For policies purchased between March 1st and July 8th 2015

For policies purchased before March 1st 2015

To download and view a policy document simply right click the link and select "Save Target As..." and save the document to your desktop. You will need Adobe PDF reader to view the document, if you don't have a copy, you can download it free from the Adobe website.

Astrenska

For policies purchased on or after March 1st 2017

For policies purchased between April 5th 2016 and February 28th 2017

For policies purchased between October 26th 2015 and April 4th 2016

For policies purchased between July 9th 2015 and October 25th 2015

For policies purchased before July 9th 2015

To download and view a policy document simply right click the link and select "Save Target As..." and save the document to your desktop. You will need Adobe PDF reader to view the document, if you don't have a copy, you can download it free from the Adobe website.

ERV

For policies purchased on or after April 5th 2016

For policies purchased between October 26th 2015 and April 4th 2016

For policies purchased before October 26th 2015

To download and view a policy document simply right click the link and select "Save Target As..." and save the document to your desktop. You will need Adobe PDF reader to view the document, if you don't have a copy, you can download it free from the Adobe website.